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Terms & Conditions


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Privacy and Cookies

Data Security

Website Terms and Conditions

Software Licensing Terms

Privacy and Cookies

We may change this privacy notice from time to time by updating this page.

What information do we collect?

When you use this website, we may collect the following information:

  • the areas of the website that you visit
  • information about your computer, such as which browser you are using, your network location, the type of connection you are using (e.g. broadband, ADSL etc) and your IP address

We do this by using cookies, which are small files that help us track how our visitors use the website and enable us to understand where we can improve your experience. If you would like to find out which cookies we use and the information they track see our Cookies Policy.

Once you submit or register information through our website we will know who you are and your activities on this website and information about you and/or your company may be recorded on our systems. For example, we may ask for personal information when you download our software including:

  • your name
  • company name
  • email address
  • postal address
  • telephone number
  • country where you are based
  • Social media ID
  • your comments/questions
  • services/markets you are interested in

We may also collect personal information from telephone calls and/or other correspondence with you.

What do we do with the information we collect?

The information we capture is used for various purposes. The main purpose is to provide you with our services (whether available via the website or offline). We also use the information for:

  • website development
  • understanding how our visitors interact on the website
  • understanding what our clients are interested in
  • understanding what potential clients are interested in
  • dealing with enquiries/concerns
  • marketing our services and people to you
  • market research
  • service development
  • internal record keeping


We would like to provide you with information about our services and other information which we think you may find interesting. We may send you such information by post, email and/or telephone, unless you have asked us not to do so.

We will not provide your personal information to other organisations for marketing purposes without your explicit consent.

If at any time you do not want your information used for direct marketing purposes, please contact us or follow the unsubscribe link in our marketing email messages.

Who do we share this information with?

We may share your personal information with companies acting on our behalf who will only use the information to provide that service. However, we will retain control of your data and any third party service provider that we use must act in accordance with our instructions. We may also share your personal information with a purchaser or potential purchaser of our business.

In some circumstances, we may have to disclose your personal information by law, because a court or the police or other law enforcement agency has asked us for it.

How to get copies of or amend the information we have collected

You may request details of the personal information that we hold about you under data protection laws. If you would like a copy of the information held about you please write to us at oasys@arup.com or at: Data Protection Officer, 13 Fitzroy Street, London, UK, W1T 4BQ. Please note that we may charge a small £10 administration fee for information requests.

If you think any information we have about you is incorrect or incomplete, please email us as soon as possible. We will correct or update any information as soon as we can.

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Data Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect, including locked cabinets, electronic password protection and pass card access to buildings.

If at any point you suspect or receive a suspicious communication from someone suggesting they work for Oasys or a website claiming to be affiliated with Oasys, please forward the communication to us or report the incident by email to oasys@arup.com or in writing to Oasys, 13 Fitzroy Street, London, UK, W1T 4BQ as soon as possible.

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Website Terms and Conditions

The contents of this web site are protected by copyright and other intellectual property rights under international conventions. No copying of any words, images, graphic representations or other information contained in this web site is permitted without the prior written permission of the webmaster for this site.

Oasys accepts no responsibility for the content of any external site that links to or from this site.

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Software Licensing Terms

Terms and Conditions of Purchase

The full conditions of purchase and maintenance for all Oasys software are set out in the Oasys Software Licence and Support Agreement. All prices are subject to TAX at the current rate.

Prices and specifications are subject to change without notice – please ask for a written quotation.

Although every care has been taken to ensure the accuracy of all information contained herein, the contents do not form or constitute a representation, warranty, or part of any contract.

Superseded Versions of Terms and Conditions

Oasys keeps copies of all superseded versions of its terms and conditions.

Maintenance & Support Services

Twelve months support and maintenance is included with most products. Thereafter maintenance is typically 20% of the current sales price.

An annual maintenance service is available for most programs after the first year.

This service includes:

  • telephone/fax/email/web based support
  • free software updates available via internet download
  • personalised output header for many products

Princeton University – Frick Laboratory

Software Used on this Project

Project Overview

Arup’s multidisciplinary design for Princeton University’s new Frick Laboratory had to meet major challenges, balancing the rigorous vibration and cleanliness requirements with the University’s sustainability plan. At 24,620m2 the $280M laboratory is the second largest building on the campus, designed to accommodate up to 360 researchers in two fours-storey wings separated by a glass-roofed atrium running the full length of the building.

Apart from the usual ultimate and serviceability design requirements, vibration was a major design criterion in the research laboratories, where experiments are conducted using microscopes, lasers, and other sensitive equipment. Each unique laboratory was categorised according to its tolerance to vibration, which helped to define the best locations for sensitive and ultra-sensitive equipment. Some, such as the electron microscopes and NMR imaging devices, require vibration levels many orders of magnitude below the threshold of human perception. These were segregated to the basement, where extremely low floor vibration levels could be provided.

How Oasys proved invaluable

The team developed a series of vibration models in Oasys GSA to calculate floor movements under various footfall inputs, leading to a cost-optimised design by identifying areas of acceptably higher and low vibration levels that met the University’s criteria for the laboratories. The areas near columns are stiffer and can be used to support more sensitive equipment, while corridors and cantilevered areas were designated for non-critical use, where these limits could be exceeded. The increased mass of the floor sections in the middle bays of the building evened out the stiffness throughout the floor framing and created an efficient structural system for the layout and performance criteria.

Some columns were placed in-board of the façade by 3.2 m, with the edge zones of the floor plates devoted to non-instrumented space. Vibration up to 16,000 μin/sec is permitted in these cantilevered “ghost” corridors along the building’s perimeter, compared with 2000 μin/sec maximum within the laboratory spaces. These half-bays create the appearance of a slender colonnade, while the façade is simultaneously used to reduce vibration.

Construction of the new Frick Chemistry Laboratory began in autumn 2007. Building occupation commenced in selected areas in July 2010 prior to its formal opening in April 2011.

One of the recently recruited researchers proclaimed that it is “the best building for academic chemistry in the country, if not the world”. As department Chair David MacMillan puts it, the building “is a dream come true”

“The best building for academic chemistry in the country, if not the world”. “It's a dream come true”
Department Chair, David MacMillan

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