Licensing of Oasys Software

  1. Types of Licence
  2. Activating a Licence
    1. Activating a Standalone Licence
    2. Activating and Managing a Shared Licence
    3. Activating and Managing a Network Floating Licence
  3. Monitoring Your Company's Usage
  4. Transferring / Returning your Standalone Licence Key
  5. Troubleshooting
    1. Shared Licences
    2. Manual Activation

Oasys Software Licencing and Support Agreement

Types of Licence

Standalone
These are activated on each machine and are only removed when the Key is returned

Shared
These are activated on each machine in the same way as the standalone licences, but the activation is taken and released on opening and closing of the program (Outlook in the case of Mail Manager.)

Ideal for larger companies who would need to update or replace machines regularly as the Key does not need to be returned when a machine is taken out of action or is rebuilt. Can also be used when there are multiple machines and only one would be used at a time, i.e. an office and home machine or two job sharers that don't overlap.

Internet connection is required at the point of opening and closing the software

Virtual (Hosted Shared)
This type of licence is required with a hosted shared platform based on Windows Server 2008 R2 and above, when using Remote Desktop Services (formerly Terminal Services with earlier versions of Windows Server) or Citrix etc. A licence per user is required. The software is installed on the server and activation needs to be via a packaged installer. More information can be found here in the installation section>multiple PC installations.

Please contact us prior to purchase if you require these.

Network Floating (not yet available for all programs - replaces Shared & Virtual)
Network Floating licenses are activated on each machine in the same way as the stand alone licences, but the licenses are used and released on the opening and closing of the program (Outlook in the case of Mail Manager.)

This is ideal for larger companies who would need to update or replace machines regularly.  Can also be used when there are multiple machines and only one license would be used at a time, i.e. an office and home machine or two job sharers that don't overlap.

Internet connection is required at the point of opening and closing the software.

If the program is not in use, the network seat will revert automatically to the license server, after 2hours. This creates a ‘self-healing’ system as the licences held on lost, stolen or re-built machines automatically expire and are returned to the pool.

This will also prevent activations becoming locked; where the program has not been closed before the machine is shut down, the program is closed without internet connection, or the machine has been left running with the program open but has lost internet connection overnight.
 

 Activating a Licence

Activating a Standalone Licence

To activate on individual machines, please follow the steps below.


ActivationFlowchart.png

Activating and Managing a Shared Licence (not available on all products)

For a shared licence, the "key" needs to be activated initially on all PC's that want to use the software. This is done in the same way as Activating a Standalone Licence

When activating a Shared licence, there needs to be a free activation. If you see the message 'No activations of this type available' you will have to wait for someone else to exit the program.

Once the licence is activated on the PC, upon opening the program, our software will automatically check for a licence. If there is a free licence, it will just run without having to enter any activation details. When the software is closed the "key" is automatically returned to the server meaning another PC can then use the "key". Customers don't have to remember to manually return it. This is easier and less prone to keys getting locked on PC's and provides the flexibility of a shared licence.

Activating a Network Floating licence

  1. Open the software 
    • For Windows 7: Start > All Programs > Oasys [Name of program] > [Name of program]
    • For Windows 8 / 10: Apps > [Name of program]
  2. When prompted, enter the Key ID & Password that you were sent by email
  3. Click ‘Activate’, then ‘Close’.  The program will then open.

Monitoring Your Company's Usage

To help you manage your licenses, we can identify individual activations by the machine name you use. This enables us to assist you with licensing queries for specific machines and allows manual deactivation where a machine is no longer in use, but you haven't been able to 'Return' the Key yourself.

Transferring / Returning your Standalone Licence Key

Important - When a machine is to be re-formatted or a the Operating System upgraded, the key should be returned first, and then re-activated afterwards.

The licenses can be returned to the web-based licence server to free up the "key" if it is to be transferred to another PC. Otherwise the licence remains locked on the machine.

This can be achieved by opening the program, and selecting 'About [program name] > Manage Keys' (or just Manage Keys) from the Help menu. From here, click on Return key / Release Key to pool.

If the key is successfully returned to the server, the Licensing Details will be updated to show the remaining evaluation days. If the evaluation period has expired, the program will exit. (Some Oasys programs which allow operation as a "Viewer" or in "Limited Capability mode" without activation, will also exit, but can be re-started).

To activate the licence on another machine or re-activate after formatting of a machine, please follow the steps mentioned above in the section "Activating a Licence".

Troubleshooting

Any problems will report an error message which will usually advise you to contact Oasys. The Customer Service team can check your status on the web server, update it appropriately, and advise you how to resolve the problem. Please email us a screenshot of the full error message to oasys@arup.com.

Shared Licences

If an Oasys software product, using the shared licence, crashes, the licence key will not be returned properly, and will not be available for use on other machines. If this happens, simply open and close the program again with a normal exit from the program and this will return the key to the licence pool.

If using a shared licence and you see the message below, it is usually because the maximum number of users for the licence, have the program open. If you don't believe this is the case, please contact us.

No_More_Activiations.png

Manual Activation

If you are asked for Response codes please check that you have an internet connection. If this is not the problem, add https://secure.softwarekey.com as a trusted site.