Terms & Conditions

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Privacy and Cookies

Data Security

Website Terms and Conditions

Software Licensing Terms


Privacy and Cookies

We may change this privacy notice from time to time by updating this page.

What information do we collect?

When you use this website, we may collect the following information:

  • the areas of the website that you visit
  • information about your computer, such as which browser you are using, your network location, the type of connection you are using (e.g. broadband, ADSL etc) and your IP address

We do this by using cookies, which are small files that help us track how our visitors use the website and enable us to understand where we can improve your experience. If you would like to find out which cookies we use and the information they track see our Cookies Policy.

Once you submit or register information through our website we will know who you are and your activities on this website and information about you and/or your company may be recorded on our systems. For example, we may ask for personal information when you download our software including:

  • your name
  • company name
  • email address
  • postal address
  • telephone number
  • country where you are based
  • Social media ID
  • your comments/questions
  • services/markets you are interested in

We may also collect personal information from telephone calls and/or other correspondence with you.

What do we do with the information we collect?

The information we capture is used for various purposes. The main purpose is to provide you with our services (whether available via the website or offline). We also use the information for:

  • website development
  • understanding how our visitors interact on the website
  • understanding what our clients are interested in
  • understanding what potential clients are interested in
  • dealing with enquiries/concerns
  • marketing our services and people to you
  • market research
  • service development
  • internal record keeping

Marketing

We would like to provide you with information about our services and other information which we think you may find interesting. We may send you such information by post, email and/or telephone, unless you have asked us not to do so.

We will not provide your personal information to other organisations for marketing purposes without your explicit consent.

If at any time you do not want your information used for direct marketing purposes, please contact us or follow the unsubscribe link in our marketing email messages.

Who do we share this information with?

We may share your personal information with companies acting on our behalf who will only use the information to provide that service. However, we will retain control of your data and any third party service provider that we use must act in accordance with our instructions. We may also share your personal information with a purchaser or potential purchaser of our business.

In some circumstances, we may have to disclose your personal information by law, because a court or the police or other law enforcement agency has asked us for it.

How to get copies of or amend the information we have collected

You may request details of the personal information that we hold about you under data protection laws. If you would like a copy of the information held about you please write to us at oasys@arup.com or at: Data Protection Officer, 13 Fitzroy Street, London, UK, W1T 4BQ. Please note that we may charge a small £10 administration fee for information requests.

If you think any information we have about you is incorrect or incomplete, please email us as soon as possible. We will correct or update any information as soon as we can.

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Data Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect, including locked cabinets, electronic password protection and pass card access to buildings.

If at any point you suspect or receive a suspicious communication from someone suggesting they work for Oasys or a website claiming to be affiliated with Oasys, please forward the communication to us or report the incident by email to oasys@arup.com or in writing to Oasys, 13 Fitzroy Street, London, UK, W1T 4BQ as soon as possible.

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Website Terms and Conditions

The contents of this web site are protected by copyright and other intellectual property rights under international conventions. No copying of any words, images, graphic representations or other information contained in this web site is permitted without the prior written permission of the webmaster for this site.

Oasys accepts no responsibility for the content of any external site that links to or from this site.

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Software Licensing Terms

Terms and Conditions of Purchase

The full conditions of purchase and maintenance for all Oasys software are set out in the Oasys Software Licence and Support Agreement. All prices are subject to TAX at the current rate.

Prices and specifications are subject to change without notice – please ask for a written quotation.

Although every care has been taken to ensure the accuracy of all information contained herein, the contents do not form or constitute a representation, warranty, or part of any contract.

Superseded Versions of Terms and Conditions

Oasys keeps copies of all superseded versions of its terms and conditions.

Maintenance & Support Services

Twelve months support and maintenance is included with most products. Thereafter maintenance is typically 20% of the current sales price.

An annual maintenance service is available for most programs after the first year.

This service includes:

  • telephone/fax/email/web based support
  • free software updates available via internet download
  • personalised output header for many products

Alp Change Log

All notable changes to Alp will be documented within the change log

New Features

Alp 19.3: New Features

  • New method for external licensing (PP5) added.

Alp 19.3: Minor Enhancements

  • Additional functions added to COM interface to allow import of txt file and csv results export.
    [ALP-19](Added 25 Apr 2017; released in Alp 19.3 Build 2)
  • Additional functions added to COM to allow setting of node levels and specified PY curves.
    [ALP-45](Added 23 Aug 2017; released in Alp 19.3 Build 7)
  • Additional function added to COM to allow node deletion.
    [ALP-47](Added 20 Sep 2017; released in Alp 19.3 Build 8)

Fixes

  • ALP-17 Corrected graphics crash if load specified above top node.
    (Fixed 10 March 2017; released in Alp 19.3 Build 1)
  • Soil applied to bottom node not showing correctly in graphical output.
    [ALP-30](Fixed 7 Jun 2017; released in Alp 19.3 Build 5)
  • Additional function added to COM to allow node deletion.
    [ALP-47](Added 20 Sep 2017; released in Alp 19.3 Build 8)
  • Crash during analysis where restraint is above the top of the pile.
    [ALP-49](Added 20 Apr 2018; released in Alp 19.3 Build 9)
  • Crash opening incomplete files through the COM interface.
    [ALP-54](Added 20 Apr 2018; released in Alp 19.3 Build 9)

New Features

  • A partial factors dialog has been added allowing the user to apply standard and user specified partial factor sets to models.
  • Alp has been amended to allow the user to input data by level, with the program generating a nodes based on the soil, load and restraint levels.
  • A section wizard has been added to allow the user to specify pile dimensions and materials, and the wizard then calculates the relevant effective width and stiffness value.
  • COM interface is now supported in Alp. The help file contains the list of COM interface functions available.

Fixes

  • Corrected reference for sand generated p-y curves.
  • [NCR 7710](Fixed 10 June 2013; released in Alp 19.2 Build 1)
  • Corrected titles and logo in print outs.
    [NCR 8194](Fixed 16 July 2013; released in Alp 19.2 Build 2)
  • Installer corrected to remove file association with .pls files.
    [NCR 8192](Fixed 16 July 2013; released in Alp 19.2 Build 3)
  • Crash when attempting to use node levels in input by level setting.
    [NCR 8162](Fixed 7 August 2013; released in Alp 19.2 Build 4)
  • ‘Old file’ warning repeated even after saving old files with the current release.
    [NCR 8238](Fixed 7 August 2013; released in Alp 19.2 Build 4)
  • Incorrect referencing of rebar.
    [NCR 8239](Fixed 7 August 2013; released in Alp 19.2 Build 4)
  • Node level and pile property dialog bars not updating correctly. Note: these have now been removed.
    [NCR 8274](Fixed 7 August 2013; released in Alp 19.2 Build 4)
  • Alp can crash when modifying new partial factor sets immediately after they have been added.
    [NCR 8325](Fixed 12 September 2013; released in Alp 19.2 Build 5)
  • The wrong units sometimes used for section width and EI in the tabular output.
    [NCR 8361](Fixed 12 September 2013; released in Alp 19.2 Build 5)
  • Potential for crash when opening files saved using certain builds of Alp 18.1.
    [NCR 8362](Fixed 12 September 2013; released in Alp 19.2 Build 5)
  • Erroneous ‘0m’ entry added to pile properties table when opening saved files.
    [NCR 8446](Fixed 16 October 2013; released in Alp 19.2 Build 6)
  • Potential for erroneous error messages in general data dialog.
    [NCR 8717](Fixed 16 January 2014; released in Alp 19.2 Build 7)
  • For specified P-y curves, the user should not be allowed to enter non-zero values for P1 and Y1.
    [NCR 8039](Fixed 12 May 2014; released in Alp 19.2 Build 8)
  • For strong rock case of Generated P-y curve, the program does not model brittle fracture beyond the point of ultimate pressure.
    [NCR 8969](Fixed 12 May 2014; released in Alp 19.2 Build 8)
  • Alp does not allow deleting an unused section.
    [NCR 8971](Fixed 12 May 2014; released in Alp 19.2 Build 8)
  • Alp may give incorrect results when the top-most layer is weak rock and the Pile is protruding above it.
    [NCR 9128](Fixed 27 June 2014; released in Alp 19.2 Build 9)
  • Alp should ensure layers are input in order of descending node level.
    [NCR 9139](Fixed 27 June 2014; released in Alp 19.2 Build 9)
  • Check for soil boundary/fixed node clash not identifying and adjusting correctly for layers below ground level.
    [NCR 8772](Fixed 11 August 2014; released in Alp 19.2 Build 10)
  • Occasional crash when opening files.
    [NCR 9531](Fixed 13 November 2014; released in Alp 19.2 Build 11)
  • Arbitrary node limit (50) too few for many users.
    [NCR 9532](Fixed 13 November 2014; released in Alp 19.2 Build 11)
  • Alp showing ‘Oasys’ logo even when user inputs link to own logo.
    [NCR 9586](Fixed 13 November 2014; released in Alp 19.2 Build 11)
  • Alp not saving load type (i.e. permanent/variable and favourable/unfavourable).
    [NCR 9601](Fixed 13 November 2014; released in Alp 19.2 Build 11)
  • Crash when changing section EI in isolated cases.
    [ALP-2](Fixed 20 May 2015; released in Alp 19.2 Build 12)
  • Potential for program to open outside visible screen.
    [ALP-3](Fixed 20 May 2015; released in Alp 19.2 Build 12)
  • Soils table not accepting phi = 0.01.
    [ALP-6](Fixed 25 Nov 2015; released in Alp 19.2 Build 14)
  • Alp Build 12 opening in minimized state.
    [ALP-7](Fixed 25 Nov 2015; released in Alp 19.2 Build 14)
  • The maximum number of nodes was not being saved and reverted to default each time a file is opened.
    [ALP-7](Fixed 14 Mar 2016; released in Alp 19.2 Build 15)
  • The tabular results view should show the level that loads are applied when using the ‘input by level’ mode, but is instead showing the node number.
    [ALP-7](Fixed 14 Mar 2016; released in Alp 19.2 Build 15)
  • Error in graphical output where (applied bending moment) = -(applied load) on top node.
    [ALP-10](Fixed 15 Jul 2016; released in Alp 19.2 Build 21)
  • Program may erroneously prevent entires in the Pile Properties table from being deleted.
    [ALP-11](Fixed 15 Jul 2016; released in Alp 19.2 Build 21)
  • Soils set at levels below the pile toe are erroneously applied to the bottom node.
    [ALP-13](Fixed 15 Jul 2016; released in Alp 19.2 Build 21)
  • COM function SetNodeLoadAndType incorrectly setting load type.
    [ALP-14](Fixed 22 Jul 2016; released in Alp 19.2 Build 22)

New Features

Alp 19.1: New Features

  • Alp supports weak and strong rocks for the case of Generated P-y curves.
  • The two choices of Generated P-y curves of sand can now be selected from the Soil Data table directly.

Alp 19.1: Minor Enhancements

  • Alp now outputs nodal rotations in the Incremental Output table and, in the graphical view.
    [ME4366](Added 10 Feb 2010; released in Alp 19.1 Build 2)
  • Appropriate warnings and errors should be displayed in the Pre-Analysis check dialog when a node referred in the soil data table is deleted.
    [ME5273](Added 20 October 2010; released in Alp 19.1 SP1 Build 5)
  • Incorporated revised security library (external build only) in Alp 19.1 SP1 Build 9.

Fixes

  • Black lines along the bottom of the icons on the Alp toolbar.
    [NCR 4461](Fixed 10 February 2010; released in Alp 19.1 Build 2)
  • “Specified P-y curves” input data should be printed in the tabular output.
    [NCR 4492](Fixed 15 February 2010; released in Alp 19.1 Build 2)
  • Units are not displayed in “Problem range & snap interval” dialog.
    [NCR 4534](Fixed 26 February 2010; released in Alp 19.1 Build 2)
  • In “NodeLevels” view the graphics is not properly shown if units are changed.
    [NCR 4543](Fixed 03 March 2010; released in Alp 19.1 Build 2)
  • Snap interval value is not updated when the units are changed.
    [NCR 4544](Fixed 03 March 2010; released in Alp 19.1 Build 2)
  • Graphs are not shown properly when the units are changed to kip-in.
    [NCR 4550](Fixed 04 March 2010; released in Alp 19.1 Build 2)
  • Columns are not formatted properly when results are exported to CSV.
    [NCR 4694](Fixed 10 August 2010; released in Alp 19.1 SP1 Build 4)
  • The tabular output may be misaligned at duplicate rows where restraints or loads are applied.
    [NCR 5027](Fixed 10 August 2010; released in Alp 19.1 SP1 Build 4)
  • Alp crashes on exit in Windows Vista and Windows 7.
    [NCR 5028](Fixed 10 August 2010; released in Alp 19.1 SP1 Build 4)
  • Alp crashes upon analysis if a displacement is applied to a non-existent node.
    [NCR 5113](Fixed 20 October 2010; released in Alp 19.1 SP1 Build 5)
  • Graphics toolbar is incorrect in Alp.
    [NCR 5251](Fixed 20 October 2010; released in Alp 19.1 SP1 Build 5)
  • Soil Properties table in the output of “Generated P-y curves” type model does not contain the Node column.
    [NCR 5268](Fixed 20 October 2010; released in Alp 19.1 SP1 Build 5)
  • Alp may crash on analysing a problem using Specified PY curves.
    [NCR 6144](Fixed 15 June 2011; released in Alp 19.1 SP1 Build 7)
  • Alp crashes if a file with non-existent node number in ‘Soils Data’ table is analysed.
    [NCR 6173](Fixed 06 November 2012; released in Alp 19.1 SP1 Build 10)
  • In ‘Generated P-y curves – Stiff Clay’ section of the help manual, curve for static loading and tables for cyclic loading are incorrect.
    [NCR 6968](Fixed 07 November 2012; released in Alp 19.1 SP1 Build 10)
  • For ‘Generated P-y curves’ case, soil is reaching its passive limit even for small deflections..
    [NCR 7568](Fixed 06 November 2012; released in Alp 19.1 SP1 Build 10)
  • The ultimate resistance equation for ‘Sand – API RP2A 18th Edition – Shallow depths’ in the help file is incorrect.
    [NCR 7681](Fixed 17 December 2012; released in Alp 19.1 SP1 Build 10)

New Features

  • Added New Model Wizard to create alp model with minimum input data.
  • Added new Preference dialog, Units dialog, Startup dialog and Help menu.

Fixes

  • Scaling on graphical output envelope view not correct.
    [NCR 3365](Fixed 10 August 2009; released in Alp 19.0 Build 0)
  • Pile geometry data and soil displacement data are not printed in the tabular output.
    [NCR 3394](Fixed 10 August 2009; released in Alp 19.0 Build 0)
  • The Unit of young’s modulus is taken as unit of pressure in reality it should be unit of stress. and the label of the headers not showing superscripts.
    [NCR 3513](Fixed 10 August 2009; released in Alp 19.0 Build 0)
  • Fixed a crash due to migration to VS2005.
    [NCR 3553](Fixed 10 August 2009; released in Alp 19.0 Build 0)
  • Not showing the 8th soil layer when migrated to VS2005.
    [NCR 3534](Fixed 24 August 2009; released in Alp 19.0 Build 1)
  • Improper conversion of units of EI, soil density in soil table.
    [NCR 3867](Fixed 24 August 2009; released in Alp 19.0 Build 1)
  • Improper conversion of unit of water density in water table.
    [NCR 3867](Fixed 29 September 2009; released in Alp 19.0 Build 3)
  • “Begin new files using the New Model Wizard” option is missing in the preferences dialog.
    [NCR 3884](Fixed 27 August 2009; released in Alp 19.0 Build 3)
  • Improper error messages are displayed for some cases of unsuccessful analysis.
    [NCR 4093](Fixed 19 October 2009; released in Alp 19.0 Build 3)
  • If Elastic-Plastic soils are chosen, then the Soils Table View is reluctant to copy and paste rows of data.
    [NCR 4100](Fixed 09 October 2009; released in Alp 19.0 Build 3)
  • Wizard option missing for the Tabular Output.
    [NCR 4125](Fixed 16 October 2009; released in Alp 19.0 Build 3)

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