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Privacy and Cookies

Data Security

Website Terms and Conditions

Software Licensing Terms

Privacy and Cookies

We may change this privacy notice from time to time by updating this page.

What information do we collect?

When you use this website, we may collect the following information:

  • the areas of the website that you visit
  • information about your computer, such as which browser you are using, your network location, the type of connection you are using (e.g. broadband, ADSL etc) and your IP address

We do this by using cookies, which are small files that help us track how our visitors use the website and enable us to understand where we can improve your experience. If you would like to find out which cookies we use and the information they track see our Cookies Policy.

Once you submit or register information through our website we will know who you are and your activities on this website and information about you and/or your company may be recorded on our systems. For example, we may ask for personal information when you download our software including:

  • your name
  • company name
  • email address
  • postal address
  • telephone number
  • country where you are based
  • Social media ID
  • your comments/questions
  • services/markets you are interested in

We may also collect personal information from telephone calls and/or other correspondence with you.

What do we do with the information we collect?

The information we capture is used for various purposes. The main purpose is to provide you with our services (whether available via the website or offline). We also use the information for:

  • website development
  • understanding how our visitors interact on the website
  • understanding what our clients are interested in
  • understanding what potential clients are interested in
  • dealing with enquiries/concerns
  • marketing our services and people to you
  • market research
  • service development
  • internal record keeping


We would like to provide you with information about our services and other information which we think you may find interesting. We may send you such information by post, email and/or telephone, unless you have asked us not to do so.

We will not provide your personal information to other organisations for marketing purposes without your explicit consent.

If at any time you do not want your information used for direct marketing purposes, please contact us or follow the unsubscribe link in our marketing email messages.

Who do we share this information with?

We may share your personal information with companies acting on our behalf who will only use the information to provide that service. However, we will retain control of your data and any third party service provider that we use must act in accordance with our instructions. We may also share your personal information with a purchaser or potential purchaser of our business.

In some circumstances, we may have to disclose your personal information by law, because a court or the police or other law enforcement agency has asked us for it.

How to get copies of or amend the information we have collected

You may request details of the personal information that we hold about you under data protection laws. If you would like a copy of the information held about you please write to us at oasys@arup.com or at: Data Protection Officer, 13 Fitzroy Street, London, UK, W1T 4BQ. Please note that we may charge a small £10 administration fee for information requests.

If you think any information we have about you is incorrect or incomplete, please email us as soon as possible. We will correct or update any information as soon as we can.

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Data Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect, including locked cabinets, electronic password protection and pass card access to buildings.

If at any point you suspect or receive a suspicious communication from someone suggesting they work for Oasys or a website claiming to be affiliated with Oasys, please forward the communication to us or report the incident by email to oasys@arup.com or in writing to Oasys, 13 Fitzroy Street, London, UK, W1T 4BQ as soon as possible.

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Website Terms and Conditions

The contents of this web site are protected by copyright and other intellectual property rights under international conventions. No copying of any words, images, graphic representations or other information contained in this web site is permitted without the prior written permission of the webmaster for this site.

Oasys accepts no responsibility for the content of any external site that links to or from this site.

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Software Licensing Terms

Terms and Conditions of Purchase

The full conditions of purchase and maintenance for all Oasys software are set out in the Oasys Software Licence and Support Agreement. All prices are subject to TAX at the current rate.

Prices and specifications are subject to change without notice – please ask for a written quotation.

Although every care has been taken to ensure the accuracy of all information contained herein, the contents do not form or constitute a representation, warranty, or part of any contract.

Superseded Versions of Terms and Conditions

Oasys keeps copies of all superseded versions of its terms and conditions.

Maintenance & Support Services

Support and maintenance is included with all subscription licences for their full duration.

Annual maintenance contracts are available for software under a perpetual licence, prices are based on a percentage of the most recent list price.

This service includes:

  • telephone/fax/email/web based support
  • free software updates available via internet download
  • personalised output header for many products

New York’s Fulton Center

Software Used on this Project

Project Overview

Engineered by Arup as the prime design consultant, New York’s newest transport hub, the Fulton Center is ready to serve up to 300,000 passengers a day in post-9/11 Lower Manhattan.

Above ground it is a new iconic glass and steel structure, sitting easily alongside the federally listed historic Corbin Building: a restored 19th century  ‘proto skyscraper’ that is now an integral part of the station. Beneath the surface are platforms for nine subway lines that were originally built by separate and competing commercial entities, some more than a century ago. They are now reached via a simply stunning bank of escalators within the center and some two dozen access points from surrounding streets.

Not surprisingly, a guiding principle for the design, from the master planning stage onwards, was to simplify access to these platforms and ease the transfers between lines for passengers.

How Oasys proved invaluable

The design team needed to understand how people would move through the station and resolve any potential conflicts before finalising plans for the US$1.4bn project. “With any transit project, there is a lot of competition for a limited amount of space,” says Eric Rivers, a pedestrian planner with Arup. Subway platforms, for instance, are used as corridors as well as for boarding, alighting, and waiting for trains. “The only way to understand it was with a micro-simulation model,” he says.

Of course the best way to simulate a multi-level structure with complex interactions between areas was in 3D, and at the outset of this project in 2003, the Arup engineers had the benefit of early access to the intricate 3D CAD Model. Arup very quickly recognized that the problem that had to be solved was to not impede train services; maintain a minimum level of service at key locations including platforms and key staircases, as well as safeguard the required fire and life safety egress levels, and that it could not be solved in 3D using currently (then) available tools.  Arup set about writing the computer code to help analyse and solve the complicated 7 year staged construction sequence.  Oasys MassMotion was born on the Fulton Center project, it  is a 3D crowd analysis and pedestrian simulation tool that helps to inform design decisions. MassMotion that is now widely and commercially available and still the only truly 3D modelling tool available, and supports modelling of both everyday movements as well as supports modelling of both emergency and rare event scenarios.

MassMotion is infinitely scalable, so it allowed the design team to populate the project’s digital model with realistic numbers of “agents,” or virtual people, to evaluate how many passengers the facility could handle and predict what route they might take through the remodelled station or around obstructions. Arup subsidiary Oasys has also further developed MassMotion so that it can be used to understand how occupants will behave when faced with, for instance, a choice between a crowded escalator and a relatively empty set of steps. It will even taking into account cultural differences such as giving way to the left or right, the difference in pace length of a man and a woman; or doing value assessment of retail spaces or advertising potential of certain surfaces within the 3D Model.

Due to its sheer power and the speed with which queries can be run on a model, a 3D MassMotion model also creates an important BIM legacy, helping project teams to study the effect of operational changes during construction staging and throughout the operational life of a building or transit facility. Architects, engineers and designers have all become aware of the quantum leap they can make by switching from 2D to 3D crowd analysis in communicating complex ideas to stakeholders, and to explain and win the case for changes in designs or operations. The ease with which they can develop pedestrian environments in MassMotion using either imported CAD/BIM geometry or MassMotion’s new polygon modelling tools, coupled with new licensing options, is making MassMotion the pedestrian modelling tool of choice.

Craig Covil, Arup’s Project Director for the Fulton Center says that, “One of the most significant successes of the Fulton Center project, was the much increased subway network efficiencies as a result of reducing the dwell time of the trains at the platforms for loading and unloading passengers. Oasys MassMotion helped us analyse the problem and provide a more streamlined and better solution with less ‘friction’ that markedly improved the train movements through the center and in turn on the whole subway network”.

Craig goes on to say “We assessed the various stations that were built between 1904 and 1935 as separate privately financed and competing subway lines, reducing the ‘friction’ that was inherent in these independent legacy lines, to produce a much needed streamlined more seamless integrated transfers from one line to another, mitigating platform-end crowd loading, radically reducing train dwell times at the stations, and thus providing whole of subway network efficiencies to the MTA and NYCT and their passengers.   The 4/5/6 Lines carry about 1.3 million people daily….more people per day than the combined Chicago, San Francisco and Boston subway systems, so  30 seconds saved with this many commuters per day – per year is a very significant value add to the community.”

“One of the most significant successes of the Fulton Center project, was the much increased subway network efficiencies as a result of reducing the dwell time of the trains at the platforms for loading and unloading passengers. Oasys MassMotion helped us analyse the problem and provide a more streamlined and better solution with less ‘friction’ that markedly improved the train movements through the center and in turn on the whole subway network”.
Craig Covil, Arup’s Project Director for the Fulton Center

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