Terms & Conditions

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Data Security

Website Terms and Conditions

Software Licensing Terms


Data Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

All data is stored in secure electronic systems accessible only to Oasys staff with both valid network login credentials and specific authorisation to access the system.  Our systems further limit data access by role to ensure data is available only to those who have a specific need to see it.

If at any point you suspect or receive a suspicious communication from someone suggesting they work for Oasys or a website claiming to be affiliated with Oasys, please forward the communication to us or report the incident by email to oasys@arup.com or in writing to Oasys, 13 Fitzroy Street, London, UK, W1T 4BQ as soon as possible.

Data Security Notice Updated 27th February 2020

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Website Terms and Conditions

The contents of this web site are protected by copyright and other intellectual property rights under international conventions. No copying of any words, images, graphic representations or other information contained in this web site is permitted without the prior written permission of the webmaster for this site.

Oasys accepts no responsibility for the content of any external site that links to or from this site.

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Software Licensing Terms

Terms and Conditions of Purchase

The full conditions of purchase and maintenance for all Oasys software are set out in the Oasys Software Licence and Support Agreement. All prices are subject to TAX at the current rate.

Prices and specifications are subject to change without notice – please ask for a written quotation.

Although every care has been taken to ensure the accuracy of all information contained herein, the contents do not form or constitute a representation, warranty, or part of any contract.

Superseded Versions of Terms and Conditions

Oasys keeps copies of all superseded versions of its terms and conditions.

Maintenance & Support Services

Support and maintenance is included with all subscription licences for their full duration.

Annual maintenance contracts are available for software under a perpetual licence, prices are based on a percentage of the most recent list price.

This service includes:

  • telephone/email/web based support
  • free software updates available via internet download
  • personalised output header for many products

Oasys Software Subscriptions

September 2019 saw the start of a new chapter at Oasys, after over 40 years of selling perpetual software licences we have followed other software and high technology companies in moving to a lease-based model. We are calling this new model “subscription.” These leases will renew automatically until they are cancelled in the same way as a magazine subscription does.

At present, the operation of the software will stay precisely as it is now and updating will be optional. Users with a current subscription will be entitled to install the latest versions but will not be obliged to do so and the update process will still be manual.

So why have we made this change?

Software is becoming increasingly complex with greater demand for interoperation, data exchange and automation to meet the demands of the BIM age. With greater complexity comes greatly increased development costs and many of these new complexities are far from being incremental developments on existing software. It has been apparent for some time that the development of new functionality for existing users was being heavily subsidised by the income provided by new customers purchasing licences, and in a mature market of a fixed size this was not a sustainable imbalance. Increasing the basic purchase prices would have simply put up barriers to new customers adopting Oasys software and done nothing to redress the balance.

All new purchases from September 1st 2019 have been for subscriptions, either 12 month or 36 month with the longer commitment both attracting a discount and locking in the current price for the next two years.

As part of the move to subscription we have introduced some software bundles that combine several existing products making them available at a heavily discounted price.

For existing customers there will be several options to allow them to migrate from the legacy perpetual licence model to the new subscription model:

  • For licences purchased within the past three years – a partial refund against new subscriptions
  • For older licences – transitional discounts to provide a stepped transition over several years from current maintenance model to the new subscriptions
  • Continue to pay maintenance but at a rate that gradually increase over the next 3 years
  • Freeze existing licences at the current version and use this unsupported alongside new subscriptions

What is in this for the customer?

New licences will be far cheaper to obtain and the costs will be more evenly spread – prices for subscriptions over 3 years are priced such that the total cost is approximately the same as the purchase price plus maintenance over the same period.

There will be far greater flexibility allowing customers to tailor their software licences to more closely reflect their projected workload.

Any additional revenue generated will be invested back into software development to accelerate the introduction of new features and capabilities.

Existing customers with maintenance will be contacted as their maintenance renewals fall due so we can go over the options, but if you want to know what this means to your company in detail at an earlier date please contact us.

Where next?

The move to subscription away from perpetual licences opens the door to new ways of using Oasys software based on a pay-per-use model and the implementation of software on “The Cloud.”

Exciting times!

 

Oasys September 2019

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