This new terminal at JFK International Airport in New York is a model for passenger comfort and efficiency.
During the design phase JetBlue was particularly concerned about the quality of movement and amenity within the central concessions area of the design. Although Arup had already run process simulations of the airline operations, these models did not provide the level of detail necessary to judge the likely success of the central concessions area.
How Oasys proved invaluable
This video is from an early version of MassMotion.
MassMotion was used to conduct a detailed study of the passenger movements to and from the gates as well as the use of dining and retail space for an extension to Terminal 5 at New York’s JFK Airport. Our model simulated a full day of activity to ensure that the comfort and fluidity of passenger movements never fell below JetBlue’s high standards. We were able to help JetBlue demonstrate to the Port Authority of New York & New Jersey that their new terminal design would be an ongoing success in terms of passenger satisfaction, and therefore gained approval to move forward. The T5i Extension was opened in 2014.