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Terms & Conditions


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Privacy and Cookies

Data Security

Website Terms and Conditions

Software Licensing Terms

Privacy and Cookies

We may change this privacy notice from time to time by updating this page.

What information do we collect?

When you use this website, we may collect the following information:

  • the areas of the website that you visit
  • information about your computer, such as which browser you are using, your network location, the type of connection you are using (e.g. broadband, ADSL etc) and your IP address

We do this by using cookies, which are small files that help us track how our visitors use the website and enable us to understand where we can improve your experience. If you would like to find out which cookies we use and the information they track see our Cookies Policy.

Once you submit or register information through our website we will know who you are and your activities on this website and information about you and/or your company may be recorded on our systems. For example, we may ask for personal information when you download our software including:

  • your name
  • company name
  • email address
  • postal address
  • telephone number
  • country where you are based
  • Social media ID
  • your comments/questions
  • services/markets you are interested in

We may also collect personal information from telephone calls and/or other correspondence with you.

What do we do with the information we collect?

The information we capture is used for various purposes. The main purpose is to provide you with our services (whether available via the website or offline). We also use the information for:

  • website development
  • understanding how our visitors interact on the website
  • understanding what our clients are interested in
  • understanding what potential clients are interested in
  • dealing with enquiries/concerns
  • marketing our services and people to you
  • market research
  • service development
  • internal record keeping


We would like to provide you with information about our services and other information which we think you may find interesting. We may send you such information by post, email and/or telephone, unless you have asked us not to do so.

We will not provide your personal information to other organisations for marketing purposes without your explicit consent.

If at any time you do not want your information used for direct marketing purposes, please contact us or follow the unsubscribe link in our marketing email messages.

Who do we share this information with?

We may share your personal information with companies acting on our behalf who will only use the information to provide that service. However, we will retain control of your data and any third party service provider that we use must act in accordance with our instructions. We may also share your personal information with a purchaser or potential purchaser of our business.

In some circumstances, we may have to disclose your personal information by law, because a court or the police or other law enforcement agency has asked us for it.

How to get copies of or amend the information we have collected

You may request details of the personal information that we hold about you under data protection laws. If you would like a copy of the information held about you please write to us at oasys@arup.com or at: Data Protection Officer, 13 Fitzroy Street, London, UK, W1T 4BQ. Please note that we may charge a small £10 administration fee for information requests.

If you think any information we have about you is incorrect or incomplete, please email us as soon as possible. We will correct or update any information as soon as we can.

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Data Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect, including locked cabinets, electronic password protection and pass card access to buildings.

If at any point you suspect or receive a suspicious communication from someone suggesting they work for Oasys or a website claiming to be affiliated with Oasys, please forward the communication to us or report the incident by email to oasys@arup.com or in writing to Oasys, 13 Fitzroy Street, London, UK, W1T 4BQ as soon as possible.

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Website Terms and Conditions

The contents of this web site are protected by copyright and other intellectual property rights under international conventions. No copying of any words, images, graphic representations or other information contained in this web site is permitted without the prior written permission of the webmaster for this site.

Oasys accepts no responsibility for the content of any external site that links to or from this site.

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Software Licensing Terms

Terms and Conditions of Purchase

The full conditions of purchase and maintenance for all Oasys software are set out in the Oasys Software Licence and Support Agreement. All prices are subject to TAX at the current rate.

Prices and specifications are subject to change without notice – please ask for a written quotation.

Although every care has been taken to ensure the accuracy of all information contained herein, the contents do not form or constitute a representation, warranty, or part of any contract.

Superseded Versions of Terms and Conditions

Oasys keeps copies of all superseded versions of its terms and conditions.

Maintenance & Support Services

Twelve months support and maintenance is included with most products. Thereafter maintenance is typically 20% of the current sales price.

An annual maintenance service is available for most programs after the first year.

This service includes:

  • telephone/fax/email/web based support
  • free software updates available via internet download
  • personalised output header for many products

MassMotion FAQ

MassMotion – Model preparation with SketchUp

When creating models in SketchUp for MassMotion, one thing you do need to be careful of is SketchUp’s helpful habit of joining any lines or surfaces that cross, because MassMotion needs them to be kept separate. To ensure that the model does not import as one big lump you need to group every object as soon as you have drawn it. This is a simple operation as you just double click on the surface to select it and the bounding lines, then right click and select Make Group. You can see your progress in the Outliner dialog.

If you need to edit anything in a group, you can double click on it to enable editing; double click somewhere else on the screen to return to the normal view. If necessary, you can also explode a group back to normal SketchUp elements.

While you can name these groups, the names are not carried through into MassMotion and thus only name them if you find it useful within the SketchUp environment. Likewise colours and materials are normally left behind.

Most SketchUp templates include a figure. It can be useful to leave them in the model when exporting to MassMotion as they will appear next to the MassMotion avatars, giving you an instant check that the scaling between the two programs is correct.

For complex models, you may find it helpful to use SketchUp’s layering, as this will make it easier to export the floors, links, etc. into separate files for easier categorisation in MassMotion.


There are several file formats available for the export, but I find that the .fbx and .ifc formats work well. FBX caries just the geometry information, while IFC also contains metadata saying what type of objects the graphics represent. To use IFC you need to apply IFC properties to the objects, which will make the subsequent generation of MassMotion objects easier following import. Do this, select the grouped object and in the Tray > Entity Info set the Type. If no categories are currently included in the model the Model Info > Classifications dialog will open. Click Import and choose IFC 2×3.skc. Close the Model Info dialog and select the desired IFC type. See the help file Reference > User Interface > Generating Objects from Geometry > Generating from IFC for the list of IFC types that MassMotion recognises.

It is important to set the following export options:

  • units = metres (MassMotion only uses metres and this will scale the SketchUp units)
  • swap axes, Y is up (SketchUp has the X and Y axes horizontal while MassMotion follows the Softimage convention of putting X and Z horizontal)
  • export selected only (this is useful rather than essential, as you can subsequently export just any changes rather than the whole model)

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