Terms & Conditions

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Software Licensing Terms


Privacy and Cookies

We may change this privacy notice from time to time by updating this page.

What information do we collect?

When you use this website, we may collect the following information:

  • the areas of the website that you visit
  • information about your computer, such as which browser you are using, your network location, the type of connection you are using (e.g. broadband, ADSL etc) and your IP address

We do this by using cookies, which are small files that help us track how our visitors use the website and enable us to understand where we can improve your experience. If you would like to find out which cookies we use and the information they track see our Cookies Policy.

Once you submit or register information through our website we will know who you are and your activities on this website and information about you and/or your company may be recorded on our systems. For example, we may ask for personal information when you download our software including:

  • your name
  • company name
  • email address
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  • country where you are based
  • Social media ID
  • your comments/questions
  • services/markets you are interested in

We may also collect personal information from telephone calls and/or other correspondence with you.

What do we do with the information we collect?

The information we capture is used for various purposes. The main purpose is to provide you with our services (whether available via the website or offline). We also use the information for:

  • website development
  • understanding how our visitors interact on the website
  • understanding what our clients are interested in
  • understanding what potential clients are interested in
  • dealing with enquiries/concerns
  • marketing our services and people to you
  • market research
  • service development
  • internal record keeping

Marketing

We would like to provide you with information about our services and other information which we think you may find interesting. We may send you such information by post, email and/or telephone, unless you have asked us not to do so.

We will not provide your personal information to other organisations for marketing purposes without your explicit consent.

If at any time you do not want your information used for direct marketing purposes, please contact us or follow the unsubscribe link in our marketing email messages.

Who do we share this information with?

We may share your personal information with companies acting on our behalf who will only use the information to provide that service. However, we will retain control of your data and any third party service provider that we use must act in accordance with our instructions. We may also share your personal information with a purchaser or potential purchaser of our business.

In some circumstances, we may have to disclose your personal information by law, because a court or the police or other law enforcement agency has asked us for it.

How to get copies of or amend the information we have collected

You may request details of the personal information that we hold about you under data protection laws. If you would like a copy of the information held about you please write to us at oasys@arup.com or at: Data Protection Officer, 13 Fitzroy Street, London, UK, W1T 4BQ. Please note that we may charge a small £10 administration fee for information requests.

If you think any information we have about you is incorrect or incomplete, please email us as soon as possible. We will correct or update any information as soon as we can.

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Data Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect, including locked cabinets, electronic password protection and pass card access to buildings.

If at any point you suspect or receive a suspicious communication from someone suggesting they work for Oasys or a website claiming to be affiliated with Oasys, please forward the communication to us or report the incident by email to oasys@arup.com or in writing to Oasys, 13 Fitzroy Street, London, UK, W1T 4BQ as soon as possible.

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Website Terms and Conditions

The contents of this web site are protected by copyright and other intellectual property rights under international conventions. No copying of any words, images, graphic representations or other information contained in this web site is permitted without the prior written permission of the webmaster for this site.

Oasys accepts no responsibility for the content of any external site that links to or from this site.

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Software Licensing Terms

Terms and Conditions of Purchase

The full conditions of purchase and maintenance for all Oasys software are set out in the Oasys Software Licence and Support Agreement. All prices are subject to TAX at the current rate.

Prices and specifications are subject to change without notice – please ask for a written quotation.

Although every care has been taken to ensure the accuracy of all information contained herein, the contents do not form or constitute a representation, warranty, or part of any contract.

Superseded Versions of Terms and Conditions

Oasys keeps copies of all superseded versions of its terms and conditions.

Maintenance & Support Services

Twelve months support and maintenance is included with most products. Thereafter maintenance is typically 20% of the current sales price.

An annual maintenance service is available for most programs after the first year.

This service includes:

  • telephone/fax/email/web based support
  • free software updates available via internet download
  • personalised output header for many products

Frew Change Log

All notable changes to Frew will be documented within the change log

New Features

  • COM interface added to Frew.
  • Revised external licensing from build 14.

Fixes

  • Error when writing (and subsequently reading) files including stability check results.
    [FREW-30] Fixed 13 June 2016, released in build 5.
  • Graphics toolbar may not load correctly
    [FREW-33] Fixed 4/7/2016, released in build 8.
  • Trying to open existing file caused a crash on first installation of program
    [FREW-34] Fixed 1/7/2016, released in build 8.
  • Frew including surcharges with no specified start/end stage erroneously
    [FREW-25] Fixed 11/11/2016, released in build 10.
  • Add warning if user accepts toe level from stability check
    [FREW-31] Fixed 11/11/2016, released in build 10.
  • COM interface doesn’t work from MATLAB
    [FREW-46] Fixed 11/11/2016, released in build 10.
  • Condensed output no longer works.
    [FREW-54] Fixed 11/11/2016, released in build 10.
  • COM interface – calling Analyse gives an error message
    [FREW-55] Fixed 11/11/2016, released in build 10.
  • Tabular output shows some Chinese characters in place of superscript
    [FREW-56] Fixed 2/12/2016, released in build 12.
  • Can’t switched between full and stability check graphics.
    [FREW-88] Fixed and released in build 15
  • The labels for d’, H etc. in integral bridge analysis should correspond to what is used in PD 6694 document to avoid confusion.
    [FREW-35] Fixed and released in build 17
  • The algorithms pages in the help manual should be revised to remove deprecated methods of analysis.
    [FREW-36] Fixed and released in build 17
  • The value of K0 used in integral bridge calculation needs to use correctly factored value of friction angle.
    [FREW-83] Fixed and released in build 17
  • The terms “Front” and “Back” in Integral Bridge Analysis Data UI should be changed to “Left” and “Right”.
    [FREW-87] Fixed and released in build 17
  • The units of density and horizontal earth pressures displayed in integral bridge analysis results are incorrect in some tables.
    [FREW-89] Fixed and released in build 17
  • Cannot delete material records which are not in use and defined below records of materials in use.
    [FREW-91] Fixed and released in build 17
  • Value of K* needs to be limited to Kp when using in-built option for K* curves.
    [FREW-93] Fixed and released in build 17
  • The Kr values in the integral bridge sample file are set to 0.0. These should be changes to more sensible values.
    [FREW-94] Fixed and released in build 17
  • Switch the tabular output decimal formatting to 2 decimal places.
    [FREW-96] Fixed and released in build 18
  • The stage specific extreme values are sometimes incorrect.
    [FREW-97] Fixed and released in build 18
  • Direct Kp factoring can be bypassed in stability check.
    [FREW-117] Fixed and released in build 20 (28 February 2018).
  • Unable to get toolbar views back after closing.
    [FREW-118] Fixed and released in build 20 (28 February 2018).

New Features

  • Added option to perform seismic analysis to EC8 (Woods method and the Mononobe-Okabe method).

Fixes

  • Frew may crash when entering passive softening data prior to generating nodes.
    [NCR 7830] Fixed 30 May 2014, released in build 2.
  • When switching from calculated earth pressures to user specified earth pressures, beta value may from previous mode may wrongly cause data checks to fail.
    [NCR 7844] Fixed 30 May 2014, released in build 2.
  • Potential for sporadic crashes adding new nodes after deleting all nodes from file.
    [NCR 9298] Fixed 8 August 2014, released in build 3.
  • Frew will crash on analysis if noe toe level is defined, i.e. wall stiffness > 0 for all nodes.
    [NCR 9300] Fixed 8 August 2014, released in build 3.
  • “No change this stage” button has no effect before node generation, for soil zones and wall EI.
    [NCR 9406] Fixed 23 September 2014, released in build 4.
  • Surcharges change side in stability check if excavation on left side of wall.
    [NCR 9425] Fixed 23 September 2014, released in build 4.
  • Material properties command greyed out on Global Data menu.
    [NCR 9257] Fixed 23 September 2014, released in build 4.
  • [NCR 8148 / FREW-2] K0 for integral bridge calcs is not factored.
    Fixed 26 Nov 2014, released in build 5.
  • [NCR 9703 / FREW-6] Batch plotting for graphics not working.
    Fixed 2 Dec 2014, released in build 5.
  • FREW-13 Surcharges not plotted for stability check files.
    Fixed 9 Jan 2015, released in build 6.
  • FREW-14 Add warnings for closely spaced nodes.
    Fixed 31 Mar 2015, released in build 7.
  • FREW-15 Prevent opening off screen.
    Fixed 31 Mar 2015, released in build 7.
  • FREW-3 Potential for crash during multi-stage stability check.
    Fixed 10 Aug 2015, released in build 8.
  • FREW-17 Incorrect ground levels in tabular output for stability check.
    Fixed 10 Aug 2015, released in build 8.
  • FREW-21 File read and write failure – crash on reopening or not functioning correctly.
    Fixed 1 Feb 2016, released in build 9 (11/3/2016).
  • FREW-24 Program crashes setting soil zones graphically.
    Fixed 11 Mar 2016, released in build 9 (11/3/2016).

New Features

  • Added option to perform integral bridge analysis, for both granular and cohesive soils.
  • Existing EC7 partial factor sets have been updated.
  • Added partial factors support for stability analysis.
  • Data in tables is locked for editing( i.e. greyed out) when there are results. These data can be edited only after deleting results.
  • Single stage stability check added to new model wizard and specification settings.

Fixes

  • Duplicate nodes lead to analysis error.
    [NCR 3573]
  • Passive softening option disabled.
    [NCR 6196]
  • Simplified integral bridge analysis is being done for newly created files.
    [NCR6393]Fixed 29/09/2011, released in Build 7.
  • Data tables greyed out even when results have been deleted.
    [NCR 6405] Fixed 17/4/2012, released in SP1 Build 8.
  • Typing == in the materials table incorrectly overwrites an existing material description.
    [NCR 6406] Fixed 18/5/2012, released in SP1 Build 8.
  • Warning messages and data deletion inconsistent in auto generation mode.
    [NCR 6472] Fixed 18/5/2012, released in SP1 Build 8.
  • Gateway not updated after analysis to add graphical output view.
    [NCR 6481] Fixed 18/5/2012, released in SP1 Build 8.
  • Incorrect wall EI values sometimes assigned on re-generating nodes.
    [NCR 6813] Fixed 21/5/2012, released in SP1 Build 8.
  • Error in equation in manual for axisymmetric analyses.
    [NCR 7086] Fixed 16/5/2012, released in SP1 Build 8.
  • Soil layers shaded incorrectly in Stawal graphics.
    [NCR 7100] Fixed 2/5/2012, released in SP1 Build 8.
  • Analysis data form crashed on opening if nodel levels and soil layers did not exist.
    [NCR 7129] Fixed 16/5/2012, released in SP1 Build 8.
  • Incorrect company name shown on page header (external build only).
    [NCR 7281] Fixed and released in SP1 Build 9.
  • Tabular data for soil zones not wide enough.
    [NCR 3598] Fixed and released in SP1 Build 10.
  • Analysis crashed if no materials specified on RHS in later stages.
    [NCR 3614] Fixed and released in SP1 Build 10.
  • Copying line overwrites existing description.
    [NCR 4272] Fixed and released in SP1 Build 10.
  • Doesn’t accept single letter for dropdown boxes.
    [NCR 4273] Fixed and released in SP1 Build 10.
  • Can’t delete materials – get “encountered improper argument”.
    [NCR 6049] Fixed and released in SP1 Build 10.
  • Not all stages printed to pdf of graphical output.
    [NCR 6458] Fixed and released in SP1 Build 10.
  • Node generation failed when wall protrudes out of ground.
    [NCR 6510] Fixed and released in SP1 Build 10.
  • Double clicking on Node Leves in gateway can cause a crash.
    [NCR 7257] Fixed and released in SP1 Build 10.
  • Pasting records into water table does not work.
    [NCR 7258] Fixed and released in SP1 Build 10.
  • For Kr=0, an error box with invalid numbers is shown.
    [NCR 7259] Fixed and released in SP1 Build 10.
  • New Model Wizard crashed when data incomplete.
    [NCR 7273] Fixed and released in SP1 Build 10.
  • Very narrow strip loads caused graphics to hang.
    [NCR 7274] Fixed and released in SP1 Build 10.
  • Stability check result printing font could not be changed.
    [NCR 7299] Fixed and released in SP1 Build 10.
  • No error shown if factored phi’ lower than slope angle.
    [NCR 7318] Fixed and released in SP1 Build 10.
  • Analysis should halt if negative Youngs Modulus calculated in best fit profile.
    [NCR 7418] Fixed and released in SP1 Build 11.
  • Undrained pore pressure calcs can give large BM/shear below wall.
    [NCR 7420] Fixed and release in SP1 Build 12. Only affected drained materials with non-zero top pwp.
  • Graphical data does not show groundwater table when piezometers also present.
    [NCR 7421] Fixed and released in SP1 Build 12.
  • Soil levels on graphical output shown to too many decimal places.
    [NCR 7427] Fixed and released in SP1 Build 12.
  • Setting wall EI to “no change this stage” does not work.
    [NCR 7431] Fixed and released in SP1 Build 12.
  • Can’t paste data into Nodes table.
    [NCR 7432] Fixed and released in SP1 Build 13.
  • UDLs not applied correctly in stability check, if file analysed immediately.
    [NCR 7486] Fixed and released in SP1 Build 13.
  • Analysis produces silly answers if rigid boundary above wall toe from stability check.
    [NCR 7513] Fixed and released in SP1 Build 13.
  • Multi-stage stability graphics look odd for free earth problems with more than 1 strut.
    [NCR 7523] Fixed and released in SP1 Build 13.
  • Stability check – free earth strut force not saved to file.
    [NCR 7530] Fixed and released in SP1 Build 13.
  • Spurious “enter a number” warning pops up typing negative numbers.
    [NCR 7532] Fixed and released in Frew 19.1.1.13.
  • Multi-prop stability check saved multi-prop flag even if struts were deleted – caused incorrect results in edited data.
    [NCR 7595] Fixed and released in Frew 19.1.1.14.
  • Surcharges plotted on stability check graphical output in stages where they were not active.
    [NCR 7596] Fixed and released in Frew 19.1.1.14.
  • PRogram crashes when try to Replace in EI field of nodes data table.
    [NCR 7654] Fixed and released in Frew 19.1.1.15.
  • Trying to apply a dig in stability graphical input removes all existing soil layers.
    [NCR 7655] Fixed and released in Frew 19.1.1.15.
  • Materials already referenced in material layers can still be deleted – causes crash later.
    [NCR 7668] Fixed and released in Frew 19.1.1.16.
  • Old files (circa 2005) could not be read.
    [NCR 7846] Bug introduced in a code revision. Fixed and released in Frew 19.1.1.16.
  • Program obtained different results from Frew 18.1 in some cases.
    [NCR 8121] Changed boundary distances in later stages were not being passed to calculations. Fixed and released in Frew 19.1.2.18.
  • File saving on network unacceptable slow in some circumstances.
    [NCR 8584] Fixed and released in Frew 19.1.2.20 – revised for backup file location in Frew 19.1.2.22 (10 Jan 2014).
  • Generation of tabular output takes too long for files with many nodes and stages.
    [NCR 8634] Improved by addition of summary output and some code changes. Released in Frew 19.1.2.20.
  • Strut levels specified using New Model Wizard are retained even if the user explicitly modifies the location of strut node later.
    [NCR 8696] Fixed and released in Frew 19.1.2.22.
  • Occasional crashes in stability check.
    [NCR 8883] Fixed and released in Frew 19.1.2.23.

New Features

  • Added New Model Wizard to create Frew model with minimum input data.
  • Added new Preference dialog, Units dialog, Startup dialog and Help menu.
  • Added a new option to allow the user to enter level-based data instead of node based data.
  • Added new stability check feature to test the stability of the retaining wall in all the stages.
  • Added node generation tool to automate the calculation of node postions from level based data.
  • Calculations converted to C++ and undrained pore pressure calculation moved to within iterations.
  • Allow specification of a range of wall toe levels and batch analysis of files [Build 7 onwards]
  • Differentiate between total and effective stress in tabular and graphical output [Build 15 onwards]

Fixes

      • Soil zones window does not redraw when changing stage
        [NCR 2502]
      • Graphical output shows results of unsuccessfully analysed stages
        [NCR 2662]
      • Typo in earth pressure equations in help manual
        [NCR 2663]
      • Add warning when partial factors reset to direct Kp
        [NCR 2686]
      • Expression given in help file for change of force for a unit movement is incorrect
        [NCR 3830]
      • Program crashes if nonexistent stage used in ‘Insert after..’ field of new stage dialog.
        [NCR 4270] Fixed 25/05/2011, released in Build 15.
      • Incorrect description given for friction angle phi’ in help manual.
        [NCR 4592]
      • MEFP check now correctly done on total pressure.
        [NCR 4269]
      • MEFP and undrained pore pressure calcs now work correctly together.
        [NCR 4786]
      • Black fill colour shown in graphical views.
        [NCR 4989] Fixed 19/7/2010, released in Build 6.
      • Strut results not shown correctly if higher number struts inserted before lower numbers
        [NCR 4990] Fixed 19/7/2010, released in Build 6.
      • Tabular output not shown for all stages. Happens if new stages are added and file saved.
        WORKAROUND: select Filter icon and set printing list to ALL stages.
        [NCR 4991] Fixed 19/7/2010, released in Build 6.
      • Company logo not printing properly in graphical output
        [NCR 4992] Fixed 21/7/2010, released in Build 6.
      • Incorrect results (bending moments below wall) when filling and calculating undrained pore pressures
        [NCR 5023] Fixed 2/8/2010, released in Build 7.
      • Incorrect results (increased vertical effective stress and shear forces below wall) when water table at top node.
        [NCR 5046] Fixed 12/8/2010, released in Build 8. 2/9/2010: Fixed introduced bug when non-zero pwp at top node in Build 10.
      • User specification of toe level not working.
        [NCR 5064] Fixed 26/8/2010, released in Build 9.
      • Manual override radio button is not properly visible in Node generation data dialog.
        [NCR 5066] Fixed 26/8/2010, released in Build 9.
      • Program crashes when tabular output is opened. Due to trailing whitespace in material descriptions.
        [NCR 5080] Fixed 12/11/2010, released in Build 12.
      • Spurious “Delete results/mesh” warnings are generated even when there are no nodes.
        [NCR 5095] Fixed 31/8/2010, released in Build 11.
      • Incorrect error message shown when analysis fails with negative effective stress.
        [NCR 5098] Fixed 2/9/2010, released in Build 11.
      • Message “encountered an improper argument” on opening tabular output.
        [NCR 5166] Fixed 12/11/2010, released in Build 12.
      • Program checking for updates every time it is opened.
        [NCR 5342] Fixed 12/11/2010, released in Build 12.
      • A manual change to wall EI after relaxation is not saved to file.
        [NCR 5362] Fixed 12/11/2010, released in Build 12.
      • File fails to open in 18.2 or 19.0 (due to strip load plotting code error).
        [NCR 5378] Fixed 12/11/2010, released in Build 12.
      • Program crashes when adding a new run or opening some data files.
        [NCR 5433] Fixed 24/11/2010, released in Build 13.

    li>Batch printing to PDF not working correctly.

 

    [NCR 5716] Fixed 31/05/2011, released in Build 15.

  • Node positions changed when running stability check in manual override mode
    [NCR 5902] Fixed 25/05/2011, released in Build 15.
  • Frew uses wrong passive ground level in stability calculations.
    [NCR 6051] Fixed 25/5/2011, released in Build 15.
  • Kac and Kpc values are not correctly used in stability calculations.
    [NCR 6052] Fixed 8/6/2011, released in Build 15.
  • Frew does not use surcharges on the passive side in stability check calculations.
    [NCR 6053] Fixed 25/5/2011, released in Build 15.
  • Spurious bending moments below wall in undrained pore pressure calc stages.
    [NCR 6062] Fixed 20/5/2011, released in Build 15.
  • Odd results when Kr set incorrectly for undrained material – add pre-analysis warning.
    [NCR 6063] Fixed 20/5/2011, released in Build 15.
  • Clarify presentation of total and effective stresses.
    [NCR 6068] Fixed 7/6/2011, released in Build 15.
  • Stability check can give ‘unknown error’ message during analysis.
    [NCR 6074] Fixed 25/5/2011, released in Build 15.
  • Unit conversion is not done correctly for strut levels in strut table.
    [NCR 6103] Fixed 1/6/2011, released in Build 15.
  • Files with strip surcharges applied after Stage 0 gave incorrect results in some cases.
    [NCR 6291] Fixed 31/8/2011, released in Build 16.

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