Your primary role would be in selling our email management software, Mail Manager.
You would need to be skilled at finding the right people to speak to in an organisation, engaging with that person via email and telephone, and projecting the value of the product. You will also need to be computer literate and able to deliver a convincing demonstration via our web based screen sharing software. Client contact may range from end user to CTO/CIO/Principal and will often include systems manager or other technical staff. You will be confident communicating at all levels and have sufficient technical knowledge or aptitude to answer questions on deployment, file formats, data storage and basic product configuration.
You will be a confident user of MS Office products, able to create your own presentations and spreadsheets.
A basic understanding of MS Access would be useful.
A secondary part of the role is to provide first-line support on Mail Manager to customers until income from the USA allows for the recruitment of local support staff.
You will have regular exposure to sales, support and software development staff in the UK and will be expected to provide feedback for future developments.
You will be required to visit our offices in the UK for one week to receive training on Mail Manager, our order processing methods, and our CRM system; we use Microsoft CRM.
We anticipate that the successful candidate would work from our Edison office in New Jersey, which is a satellite to our New York Office. Arup is a global firm of consulting engineers with over 9000 staff in 37 countries and is Oasys' parent organisation. The successful candidate would be an employee of Arup and would benefit from facilities that such a large business has to offer.
You will report to Oasys' Customer Service Manager and will be required to provide written weekly reports with daily details showing your activities. For local matters we will nominate a local contact in your Arup office.
Send an email with your resume to oasys@arup.com and the subject "USA DM Sales Executive".