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Mail Manager in Gensler
As architects, designers, planners and consultants, Gensler partners with their clients on thousands of projects every year. With more than 2,400 professionals networked worldwide across 31 offices, they serve their clients as trusted advisors, combining local expertise with global perspective wherever new opportunities arise.
Ken Sanders
CIO at Gensler
Considering the size and complexity of their operations, project/email correspondence is a very important aspect of their business. After investigating various products, Gensler chose Mail Manager to tackle their concerns around organizing their email correspondence.
In many businesses email tends to stay in individual's inboxes, with some people organizing messages into Outlook sub-folders and others simply relying on the standard search to find past correspondence. As a result, mailboxes grow, backend costs rise, and emails become unorganized. Mail Manager is a software-based Outlook plug-in that helps organizations to file, find and share emails. It helps companies adhere to QA processes and treat emails with the same care afforded to important documents while reducing costs/time related to e-discovery.
Considering the size and scope of Gensler operations, Mail Manager is an easy to manage platform which does not require any dedicated servers or additional hardware. Another convenience is that it is user-friendly and easy to understand.
"After assessing many products and engaging in an extensive trial involving 200 staff, Mail Manager stood out to us as the best tool on the market for our design teams to manage and archive their email. Email has become an essential form of business to business communication, and leaving emails that often contain critical project information in separate Outlook inboxes is equivalent to leaving letters piled up on desks."
